Support Center

We're here to help you get the most out of Bodhi LMS

How Can We Help You?

Choose the support option that works best for you

Email Support

Get detailed help from our support team. Response within 24 hours.

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Phone Support

Speak directly with our team. Available Mon-Fri, 9 AM - 6 PM IST.

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Documentation

Browse our comprehensive guides and tutorials to learn more.

Browse Docs

Frequently Asked Questions

Quick answers to common questions

Getting started with Bodhi LMS is easy:

  1. Sign up for an account or contact us for an enterprise trial
  2. Complete your profile and organization setup
  3. Create your first course or import existing content
  4. Invite learners and administrators
  5. Start tracking progress and generating reports

We also offer onboarding support and training sessions for enterprise customers.

Bodhi LMS offers flexible subscription plans:

  • Free Trial: 14-day trial with full access to features
  • Monthly Plans: Pay-as-you-go with monthly billing
  • Annual Plans: Save up to 20% with annual commitment
  • Enterprise Plans: Custom pricing for large organizations with dedicated support

Contact our sales team at contact@avallark.com for detailed pricing.

We offer a money-back guarantee:

  • Monthly Plans: 7-day money-back guarantee from your first subscription
  • Annual Plans: 30-day money-back guarantee from your first subscription

To request a refund, contact us at support@avallark.com within the guarantee period. For complete details, please review our Refund and Cancellation Policy.

Bodhi LMS provides intuitive course creation tools:

  • Upload content in various formats (videos, PDFs, presentations, documents)
  • Create interactive quizzes and assessments
  • Organize content into modules and lessons
  • Set prerequisites and learning paths
  • Add assignments and discussion forums
  • Schedule course availability and deadlines

Our platform is built on Moodle, giving you access to a robust and proven LMS framework.

Yes! Bodhi LMS is fully mobile-responsive:

  • Access from any smartphone or tablet
  • Optimized for low-bandwidth environments
  • Offline access for downloaded content (coming soon)
  • Native mobile app experience through responsive design

Learners can seamlessly switch between devices while maintaining their progress.

Bodhi LMS offers comprehensive integration capabilities:

  • APIs: RESTful APIs for custom integrations
  • Single Sign-On (SSO): SAML, OAuth, LDAP support
  • HR Systems: Sync user data and track training completion
  • Video Platforms: Embed content from YouTube, Vimeo, and more
  • Payment Gateways: For course monetization (if needed)

Contact our technical team for specific integration requirements.

Bodhi LMS provides comprehensive analytics:

  • Learner progress and completion rates
  • Quiz and assessment scores
  • Time spent on courses and activities
  • Engagement metrics and activity logs
  • Certification tracking and compliance reporting
  • Custom report builder
  • Export data to Excel, CSV, or PDF

Enterprise plans include advanced analytics dashboards and scheduled report delivery.

We take data security seriously:

  • SSL/TLS encryption for data in transit
  • Encrypted data storage
  • Regular security audits and penetration testing
  • Role-based access controls
  • Daily automated backups
  • 99.5% uptime SLA
  • Compliance with data protection regulations

For more details, review our Privacy Policy.

Yes! Bodhi LMS is designed for global audiences:

  • Platform interface available in multiple languages
  • Create courses in any language
  • Support for right-to-left (RTL) languages
  • Multilingual content management
  • Language-specific certificates

This makes Bodhi ideal for organizations serving diverse, multilingual communities.

We offer multiple levels of support:

  • Standard Support: Email support with 24-hour response time (all plans)
  • Priority Support: Email and phone support with 4-hour response time (annual plans)
  • Premium Support: Dedicated account manager, priority support, and onboarding assistance (enterprise plans)

All plans include access to documentation, video tutorials, and community forums.

Documentation & Resources

Learn how to make the most of Bodhi LMS

Getting Started Guide

Step-by-step tutorials for new users and administrators

Course Creation

Best practices for creating engaging online courses

API Documentation

Technical documentation for developers and integrations

Video Tutorials

Watch and learn with our comprehensive video library

Still Need Help?

Our support team is ready to assist you

Email Support

support@avallark.com

Response within 24 hours

Phone Support

+91-484 350 4524

Mon-Fri, 9 AM - 6 PM IST

Office Location

Cochin, Kerala, India

Enterprise Support

contact@avallark.com

Dedicated account managers