Privacy Policy

Last Updated: January 11, 2025

1. Introduction

Welcome to Bodhi LMS, a product of Avallark Services LLP ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Learning Management System platform and related services (collectively, the "Services").

By accessing or using Bodhi LMS, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Enroll in courses
  • Complete assessments or assignments
  • Participate in discussion forums
  • Contact us for support

This information may include:

  • Name, email address, phone number
  • Job title, organization name
  • Username and password
  • Profile picture and bio
  • Learning preferences and progress data
2.2 Automatically Collected Information

When you access our Services, we automatically collect certain information, including:

  • Device information (type, operating system, browser type)
  • IP address and location data
  • Log data (access times, pages viewed, actions taken)
  • Cookies and similar tracking technologies
2.3 Educational Data

We collect and store educational data related to your use of the platform, including:

  • Course enrollment and completion status
  • Assessment scores and quiz results
  • Assignment submissions and grades
  • Learning progress and activity logs
  • Certificates and credentials earned

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Services
  • Process your registrations and enrollments
  • Deliver course content and track your learning progress
  • Generate certificates and credentials
  • Communicate with you about your account and courses
  • Provide customer support and respond to inquiries
  • Send administrative information and updates
  • Improve and personalize your learning experience
  • Analyze usage patterns and platform performance
  • Detect, prevent, and address technical issues or fraud
  • Comply with legal obligations

4. Information Sharing and Disclosure

4.1 With Your Organization

If you are accessing Bodhi LMS through an organization (employer, educational institution, etc.), we may share your information and learning data with authorized administrators of that organization.

4.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

  • Cloud hosting and storage providers
  • Payment processors
  • Email and communication services
  • Analytics and monitoring services
4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

4.4 Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, user information may be transferred.

4.5 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest (SSL/TLS)
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Regular backups and disaster recovery procedures
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal, accounting, or reporting requirements
  • Resolve disputes and enforce our agreements

Educational data, including course progress and certificates, may be retained indefinitely to maintain accurate learning records unless you request deletion.

7. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to processing of your personal information
  • Restriction: Request restriction of processing under certain circumstances

To exercise these rights, please contact us at privacy@avallark.com

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Maintain your login session
  • Analyze platform usage and performance
  • Personalize your learning experience

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Services.

9. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Bodhi LMS is not intended for use by individuals under the age of 18 without parental consent. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date
  • Sending you an email notification (for material changes)

Your continued use of the Services after any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Avallark Services LLP

Email: privacy@avallark.com
General Inquiries: contact@avallark.com
Phone: +91-484 350 4524
Address: Cochin, Kerala, India

Note: This Privacy Policy applies specifically to Bodhi LMS. For consultancy services provided by Avallark Services LLP, separate terms may apply.